Get in Touch
Questions about services, scheduling, or pricing? We respond to all inquiries within one business day. Service requests submitted through our online form receive priority handling and typically get confirmed within 24 hours.
Questions about services, scheduling, or pricing? We respond to all inquiries within one business day. Service requests submitted through our online form receive priority handling and typically get confirmed within 24 hours.
For service requests, questions, or general inquiries:
We check email throughout the business day and respond within 24 hours on weekdays. For fastest service scheduling, please use the online form on our home page.
Corporate Office:
2847 Riverside Drive
Ottawa, ON K1V 8N4
Canada
This is our administrative office. Solar panel maintenance services are performed at customer locations throughout our service areas. We do not maintain a walk-in retail location.
Monday through Friday:
8:00 AM to 6:00 PM Eastern Time
Saturday:
9:00 AM to 3:00 PM Eastern Time
Sunday:
Closed
Field service appointments available Tuesday through Saturday. Emergency snow removal services operate seven days per week during winter months.
We provide solar panel maintenance services throughout Ontario, Quebec, British Columbia, and Alberta. Service availability and scheduling depend on location and current demand.
Properties outside our primary service regions may be accommodated depending on circumstances. Contact us to discuss your location and we'll advise on options.
When contacting us about service, including certain information helps us provide accurate responses more quickly. Your property address or general location helps us confirm service availability and estimate travel considerations. The approximate number of solar panels and your roof type gives us context for scheduling and pricing.
If you're writing about an existing service appointment or ongoing maintenance plan, please mention your name as it appears in our scheduling system. This helps us locate your information and address questions more efficiently.
For general questions about services, pricing, or our approach, no specific details are necessary. We're happy to discuss options and help you understand what maintenance your system needs.
Email inquiries typically receive responses within one business day. Service request forms submitted online through our home page often get confirmed within a few hours during business days. Complex scheduling questions or properties requiring site assessment may need additional communication.
Yes, through the service request form on our home page. Select your preferred service package, provide your information, and we'll contact you to confirm timing. Email works too, though the online form provides structured information that speeds up scheduling.
We primarily handle communication through email to maintain clear records of service details, scheduling confirmations, and technical information. This approach prevents miscommunication and ensures both parties have written documentation of agreements and arrangements.
For emergency snow removal during winter months, email us with "URGENT" in the subject line and include your location and situation. We monitor email frequently during business hours and coordinate rapid response when weather conditions affect system operation.
Our home page includes a complete service request form where you can select your preferred maintenance package, provide property details, and submit everything in one step. This is often faster than email for scheduling services.
Go to Service Request Form