Last Updated: June 25, 2026
This privacy policy describes how we collect, use, store, and protect personal information provided by visitors to this website and customers who request our services.
When you submit a service request or contact us, we collect information you voluntarily provide, which may include:
When you visit our website, certain technical information is automatically collected through standard web technologies:
We use collected information for the following purposes:
We use your email address to send service-related communications, including appointment confirmations, service reminders, and responses to your inquiries. We do not send promotional or marketing emails unless you specifically request such information.
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
We may share information with third-party service providers who assist with business operations, such as website hosting, email delivery, or scheduling systems. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose information when required by law, such as responding to court orders, legal processes, or government requests. We may also disclose information to protect our rights, property, or safety, or that of our customers or others.
If our business is sold, merged, or otherwise transferred, customer information may be among the assets transferred to the acquiring entity.
We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website uses cookies and similar technologies to enhance functionality and analyze usage. For detailed information about our cookie practices, please review our Cookie Policy.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.
You have certain rights regarding your personal information:
You may request access to personal information we hold about you and request corrections if the information is inaccurate or incomplete.
You may request deletion of your personal information, subject to our legal obligations to retain certain records for business and compliance purposes.
Where we process information based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing that occurred before withdrawal.
To exercise these rights, contact us at [email protected]. We will respond to requests within a reasonable timeframe as required by applicable law.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Service records are typically maintained for several years for warranty, liability, and business purposes.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
Our operations are based in Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and where we operate. Canadian data protection laws may differ from those in your country.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was most recently revised. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: [email protected]
Address: 2847 Riverside Drive, Ottawa, ON K1V 8N4, Canada