Last Updated: June 25, 2026
This cookie policy explains what cookies are, how we use them on our website, and how you can control their use.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used when you return to the website. Session cookies are temporary and are deleted when you close your browser.
We use cookies and similar technologies for the following purposes:
These cookies are necessary for the website to function properly. They enable basic features such as page navigation, form submission, and security. The website cannot function properly without these cookies.
These cookies allow the website to remember choices you make (such as your cookie consent preferences) and provide enhanced, more personalized features. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes information about which pages are visited most often, how long visitors stay on each page, and whether visitors encounter any errors.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| cookieConsent | Stores your cookie consent preferences | Essential | Persistent (until changed) |
| serviceRequest | Temporarily stores service form data | Functional | Session (until cleared) |
In addition to cookies, we use browser local storage technology to store certain information on your device. Local storage is similar to cookies but can store larger amounts of data and does not automatically expire. We use local storage for:
Local storage data remains on your device until manually deleted through your browser settings or until cleared by our website functionality.
You have several options for managing and controlling cookies:
When you first visit our website, you will see a cookie banner allowing you to accept or reject the use of cookies. You can change your preferences at any time by clearing your browser's local storage, which will cause the banner to appear again on your next visit.
Most web browsers allow you to control cookies through their settings. You can configure your browser to:
Please note that blocking or deleting cookies may affect the functionality of our website and prevent you from using certain features.
For information about managing cookies in specific browsers:
We do not currently use third-party cookies or tracking technologies from advertising networks, social media platforms, or other external services. If this changes in the future, we will update this policy and provide information about those third parties and their privacy practices.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to DNT signals because there is no universal standard for how websites should respond to such signals.
If you choose to reject cookies, you can still browse our website, but some features may not function as intended:
Mobile devices may use identifiers similar to cookies for tracking and analytics purposes. You can manage these through your device settings:
We may update this cookie policy periodically to reflect changes in technology, legal requirements, or our practices. The "Last Updated" date at the top indicates when the policy was most recently revised.
We encourage you to review this policy regularly to stay informed about how we use cookies and similar technologies.
If you have questions about our use of cookies or this cookie policy, please contact us:
Email: [email protected]
Address: 2847 Riverside Drive, Ottawa, ON K1V 8N4, Canada
For more information about cookies and how they work, you may find these resources helpful: